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RaptoPart offers $600 of labor warranty protection for $100 on engines and transmissions. On many small mechanical parts, Matlock’s offers $250 of labor warranty protection for $50. These can be added to the 6 Month Standard Warranty, 1 Year Extended Warranty, or Lifetime Extended Warranty. Multiple labor protection warranties may be purchased. Labor claims are paid based on All Data at up to $55.00 per hour up to the amount of
labor coverage purchased. Labor protection is void if work is not done by a RaptoPart certified installer or if the certified installer does not follow installation guidelines found with the warranty information on our website www.raptopart.com.
All of RaptoPart sheet metal parts come
with a standard one year warranty on that covers a hole due to rust or corrosion. A replacement part will be provided. This does not cover if the vehicle is in an accident, damaged by hail, vandalized, or abused. The return policy is still 6 months for parts no longer needed.
Cores must be returned drained and complete to receive credit.
Parts may be subject to a 25% restocking fee if the part is returned
at no fault of RaptoPart, Inc..
Customer pick up parts must be picked up within 30 days of us
saying the part is ready.
If a part is not picked up within 30 days,
RaptoPart will restock and charge a 25% restocking fee.
Customer is responsible for checking VIN on safercar.
gov for any
recalls that may pertain to the part. Recalls are always changing.
RaptoPart will do its best to check for recalls at inventory and at
point of sale on high risk part types.
If you ever have an issue, please, first contact your salesperson and
then a manager of RaptoPart Used Parts. If you still do not feel your
problem is resolved, please,
contact the Gold Seal Quality Assurance
email at [email protected].